Overview:

• Shows supervisors how a hostile work environment can affect employee morale and productivity
• Trains supervisors on how to spot potentially dangerous individuals and situations
• Discusses how to resolve conflicts between employees
• Ready-to-use training program includes several components
• Closed-captioned for the hearing impaired

Program Components

• (1) 18-Minute DVD - Combines engaging video and editing technology with expertise from industry professionals at all levels.
• (1) Trainer's Guide - Provides a portable, plain-English reference to be used during and after training. Gives the answers to video challenges and provides background information and training tips to make the most of each training session.
• (10) Test Sheets - These ready-to-use sheets make it easy to administer the on screen challenges.
• (10) Supervisor Fact Sheets - Focus on key points from the video and serve as take-along reminders.

DVD Main Menu

• Play Program – Plays entire main program.
• Chapter Selections – Allows easy access to specific subtopics for more focused training.
  • Introduction
  • Supervisor Involvement
  • Ready Response Perception Challenge
  • Conclusion
  • Ready Response Perception Challenge Answer
• Guidelines for Supervisors – Gives dos and don’ts and best practices information so trainees can apply the information to their jobs.

Producer: J.J. Keller